I recently moved all my telephone services from Telstra Clear, it wasn’t the telephone services which gave me concern but rather that they kept on losing my payments . I then had to spend time talking to someone in the Philippines to attempt to sort the issue out which resulted in wasting much of my time but not in finding the payment .
By the time I shifted to another provider the account still wasn’t sorted out and I simply refused to pay a further cent until they located the missing payments and a comprehensive statement of accounts had been sent to me showing payments and invoices.
Finally they did a reconciliation and I settled the bill .
This week I received a call from someone who claimed to be a debt recovery company.
My reply was simple I told them that I did not have to tell them anything and if they did work for Telstra to check the facts with them.
Four days later I receive a letter from credit consultants debt services -this is where things get really interesting.
Look up www.creditconsultants.co.nz I have tried for 2 days now and I continually get the response “The connection has timed out”
Look up Credit Consultants Debt Services in the companies office and You will find that it was struck off in February this year. Therefore there is no such entity as Credit Consultants Debt Services.
Further the given 0800 number 0800500628 responds with a message asking for you to leave your details – very convenient and all the hall marks of a scam. All the other phone numbers on the letter also have the same message.
Credit consultant’s debt services have absolutely no legal standing they cannot make any demands off you or seek any information from you.
If they phone you hang up if they write to you throw it out.
There is no proof at all that they have any authority to collect money for and on behalf of any one and then there is the slight technicality that they don’t legally exist.
If you have a letter demanding money consult with us and we will advise you if it is fact or fiction and how you should deal with it.
Please note not all demands are scams .. never pay any one except the person to whom you contracted and keep a record of your payment receipts.
I have received communication from a Mr Foster his email and my response are on http://www.transparency.net.nz/