The letter and envelopes from national pen had me puzzled as to who they are, where they are from, and which Po box they use.
The letter uses PO box 9111 Newmarket telephone 0800440816 which is answered by an answer phone with a distinct Irish accent.
The reply envelope for the order bears Po Box 201236 Auckland airport but the return address on the original envelope has private bag 92901 Onehunga.
The mail authority is spring global mail Po Box 91958 Victoria street West.
Call me old-fashioned but I am used to dealing with companies which have just one address, and are something more than a name. National pen is not a New Zealand based company and there is no indication of where it is a company or even if it is a company.
This is a great way to trade as you will never be able to find accountability if something is wrong with the product or if it starts to glow in the dark and it’s not meant to.
Richard Grant who supposedly signed the letter as Vice president sales has a sufficiently generic name which means that he , if he exists cannot be identified.
As for the web site www.pensnewzealand.com is registered to a San Diego address website registered in Melbourne with a Swedish admin address.
If I do want pens I think I would rather deal with some one local then I would know who I am dealing with and if the pens turn out to have no more than 5 drops of ink in them then I have some where to address the fact under the fair trading act.
I f you would like to know how you can find out who or what your next offer is from and if it is safe place contact us at Verisure and find out when we run our next finding the facts workshop .